A permissioned queue for private, visible follow-up
Pastoral care is the quiet work of calls, visits, notes, and handoffs after absence. Church Grid’s dashboard care queue supports assigned follow-up with field-level encryption and CONFIDENTIAL access. A full care-plan scheduler is still planned.
What this helps with.
Plan follow-ups after hospital visits, absences, or pastoral conversations.
Keep private notes away from general volunteer access.
Connect care needs to member profiles and households with clear permission boundaries.
Give staff a shared queue without turning care into a public task board.
Visible work, protected notes
A care queue should help teams remember people without spreading sensitive notes too widely. Permissions and role boundaries keep pastoral context appropriately private.
Tied to attendance and messages
Care needs often surface through attendance, conversations, or email. Connected context helps staff respond thoughtfully instead of relying on memory alone.
Accountable follow-up
Pastoral care should not disappear into individual inboxes. A shared, permissioned workflow can make next steps clear while respecting the dignity of the person being cared for.
Questions teams ask
Can pastoral notes be restricted?
Yes. Sensitive care context should be permissioned and visible only to appropriate users.
Can care follow-ups be assigned?
Yes. The dashboard care queue supports assigned follow-up so care work stays visible and accountable.
Will care data appear in reports?
Care reporting must be handled carefully. Any reporting should respect privacy and role boundaries.
Can care connect to attendance patterns?
Attendance context can help staff notice when someone may need a thoughtful check-in. Automated absence patterns remain planned.