Terms, in plain language.

This page is a public overview while formal terms are being prepared. How acceptance works will be defined before paid access opens.

Pricing, billing timing, plan limits, cancellation, and renewal rules are not public yet. Those details will be shared before any paid agreement.

No spam, no harassment, and no illegal content. We may suspend workspaces that break these rules.

Churches remain responsible for the data they provide. Church Grid processes that data to run the services they use. Ownership, export, deletion, and DPA language will be defined in the formal documents.

Church Grid commits to 99.9% uptime each calendar month, with the same commitment on Sundays. Downtime counts whenever a church cannot complete any core people, check-in, or giving workflow, even if other parts of Church Grid remain available. Count each affected minute once, including maintenance that prevents those workflows. Monthly uptime is 100 × (total minutes in the calendar month − counted downtime minutes) ÷ total minutes in that month. If uptime falls below 99.9%, request a service credit at info@churchgrid.app within 30 days after that month ends. Include your church, the affected month, outage dates and times with their time zone, the workflow that failed, and available evidence. The credit is 10% of your Church Grid subscription fee for the affected month, applied against a future invoice, with one credit per affected month. Free access has a subscription fee of zero and receives no monetary credit. Credits require a request; they are not automatic refunds.

Formal liability, warranty, indemnity, dispute, and governing law terms are not public yet. Those sections need drafting and approval before paid access opens.

Questions about terms? Email info@churchgrid.app.